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Director, MSC Sales and Service – Insurance

AAA Northern California, Nevada & Utah

This is a Contract position in North Salt Lake, UT posted September 11, 2021.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.

We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks.

We believe everything you do outside of work adds to who you are at work.

We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers.

We celebrate our differences as they make us stronger and invigorate our workplace.

We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths.

We want each of our Team Members to feel valued, respected and supported.

Why Work For Us?

Benefits
– Medical, Dental, Vision, wellness program and more 401k Matching
– $1 for $1 company match up to 6% of pay Annual Incentive Plan
– Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off
– Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment
– AAA will value your contribution to providing exceptional service to our members Summary This position is responsible for managing the overall growth, development, profitability, and member satisfaction of one or more DSU teams.

Essential Functions Accountable for delivery of revenue and profitability through DSU team(s) P&L management.

Responsible for the sale of all AAA products (Membership, P&C Insurance and Travel).

Tracks and analyzes all sales metrics to optimize distribution strategy of all lead sources.

Forecasts staffing needs and maintains staffing pipeline through active recruiting.

Conducts performance evaluation, implements sales actions plans/coaching, and performance management activities for employees.

Ensures compliance with AAA policies, procedures, standards and regulations.

Provides feedback to assist in competitive positioning of AAA products and services (e.g., products, pricing, distribution approaches).

Knowledge/Skills/Abilities Strong business acumen skills Strong written and verbal communication skills.

Strong problem-solving, quantitative and analytical skills with a proven ability to make data-driven decisions P&L accountability and/or progressively responsible revenue/expense accountability (preferred) In-depth knowledge of Membership, Insurance, Travel, Retail or Financial Services organization(s) (Preferred) Knowledge of AAA products and systems (Preferred) Education & Experience / Licenses & Certification 3-5 years Sales and/or service experience 2 years Supervisory experience in travel, retail sales, insurance or service industry.

Comparable experience in a management capacity may also be considered.

(Preferred) Property and Casualty License (Preferred) Bachelor’s Degree Preferred High School Diploma or GED Valid Driver’s License Bi-lingual communication skills (Preferred) Strong computer skills, including proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook) Work Environment/Physical Requirements Entire work time is conducted in an office setting Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Must be able to understand and follow complex instructions Please note that you will be asked to complete a candidate assessment following your application, via email.

Your application will not be considered until the assessment has been completed.

AAAwe’re one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.

We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

We’re community-minded, and celebrate the growth, development, and successes of our diverse Team Members.

Whether you’re just starting your journey or looking to grow your career, we’ll support you every step of the way.

We’ll value your skills and experience.

We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders.

Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy.

We celebrate our diversity and leverage the power of many minds.

CATH_RX

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