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Call Center Insurance Specialist

NSM Insurance Group

This is a Full-time position in Salt Lake City, UT posted March 8, 2021.

We are looking to hire active P licensed professionals for our Collector Car Insurance program.

This is a full time opportunity.

If you are interested in a dynamic, fast-paced, work from home opportunity, and currently have an active P license in any state, this is the place for you!Individuals in this position will be the first point of contact for all customers & brokers utilizing our Care Center.

They will provide the best customer service possible and maintain our underwriting integrity.Key responsibilities include:+ Close the sale and complete necessary documentation quickly & efficiently+ Follow and adhere to underwriting compliance and service standards+ Perform changes to in-force policies+ Expected to be on phones 100% of the time
– no cold calling+ Create and maintain relationships with customers and brokers+ Build trust and credibility quickly and translate them into enduring relationships+ Build and maintain a long-term quality pipeline with Key Agents and Brokers (B2B) on existing policies and increase referral volume+ Conduct risk analysis and evaluate underwriting quality of applicants+ Evaluate application factors/details to appropriately match premium to underwriting risk+ Meet all production goals+ Escalate complex risks to Senior Underwriters to review/evaluateRequired Qualifications+ High school diploma or equivalent+ P licensed+ Demonstrated success in a team environment+ Strong ability to multi-task+ Positive customer and quality focusID: 2020-1154 External Company Name: NSM Insurance Group, LLC Relocation: No

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